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Connect & Maintain - Daikin 360

Let your Daikin Service partner ensures that your HVAC system is properly maintained and connected​.

The Daikin360 approach ​

Daikin360 combines preventive maintenance, remote monitoring and expert support to help maximise equipment performance and reliability.

Key benefits:

  • Tailored service support
  • Proactive maintenance planning
  • Connected system insights
  • Specialist technical expertise
  • Lifecycle service coverage
 
 
 
 
 
 

Maintenance

Maintenance plans

To ensure that your equipment is maintained in optimal condition and for a lifetime, our maintenance involves a specialist who not only checks that all components are functioning correctly but who also performs necessary cleaning and adjustments. This regular care is vital for preventing unexpected breakdowns.

  • Our plans include preventive and predictive maintenance.
  • Our proactive approach focuses on regular inspections and the immediate correction of minor issues before they develop into major problems.
    Our predictive maintenance utilises advanced diagnostics and data analysis to foresee potential failures before they occur.
  • Both types of maintenance are supported by our specialised service technicians who use only authentic Daikin parts.

If you want to go one step further in extending the lifetime of your machine, we offer you our predictive services. Predictive maintenance services anticipate failures before they happen to mitigate the risk of failure.

Some of the specialized services in our portfolio are:

  • Oil analysis
  • Water analysis
  • Refrigerant analysis
  • Vibration analysis
  • Thermographic analysis
  • Eddy Current test

For those who have in-house maintenance capabilities, Daikin Service can also guide your team and be on standby for more complex technical needs with predictive maintenance.

  • Descaling/brushing
  • Cleaning filter indoor units (VRV only)
  • Mechanical inspection (star gate) of screw compressor/Overhaul
  • Maintenance of ancillary equipment, such as pumps, cooling towers, … (turnkey projects only)

 

 

With proactive maintenance services, we support you with proven experts, offerings and processes to ensure customers get the help they need from a trusted advisor. We are at your service with:

  • Priority planning in case of repairs
  • Diagnostic analysis within 48 hours
  • Technical helpdesk assistance
  • Visits during business hours
  • Visit reports and service history logbook
  • Discounted price on labour for repairs (contract > =3 years)
  • Contingency planning

Daikin’s service technicians can perform all of the vital maintenance your system needs to ensure your equipment is running at peak efficiency. From proper cleaning to software upgrades and necessary maintenance, our techs will maximize your system to help extend the life of your equipment. It includes:

  • F-GAS leak detection and logbook validation
  • Annual preventive maintenance
  • Seasonal preventive maintenance
  • System diagnostics
  • Condenser cleaning
  • Air filters cleaning
  • Daikin On-site system inspections & report

Our Proactive and Predictive services can be complemented with an Extended Warranty on your equipment. You can choose to cover the future costs of repairs, both for labour and for spare parts, that are caused by wear and tear. That way you have a clear image of the total cost of ownership.

The ‘Full peace of mind’ package can be topped up with services that fast-track any potential interventions needed, such as:

  • Fast intervention times (<4 hours in certain circumstances)
  • Stock on site
  • Priority access to rental equipment
  • Training for your staff
  • A technician on site

If you operate a business for which 24/7 uptime is critical, then this package is also for you.

It’s clear, with this plan Daikin has your back, so you can focus on your business and what you do best.

A well-functioning installation starts with a proper commissioning. That is why at Daikin we can do this commissioning for you or you can work with one of the many installers that we have trained to do so.

Additional support services

  • Energy audit on-site

  • Refrigerant recovery

  • Energy inspection

  • Controls & engineering consultancy support

  • Installation of energy meter

Connect

Connect your HVAC systems to gain greater visibility, reliability and performance insights.

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Why connect your equipment?

Connect your HVAC systems to gain greater visibility into performance and identify opportunities for improvement.

Benefits of connected services:

  • Monitor equipment performance remotely
  • Detect potential issues before they become critical
  • Improve operational efficiency through data-driven insights
  • Support energy optimisation
  • Access expert recommendations and technical expertise

The value of implementing our remote monitoring solutions

  • Reliability

    Maintain system uptime through continuous monitoring and predictive insights.

  • Cost saving

    Optimise performance and reduce operational costs through remote monitoring.

  • Scalability

    Easily manage HVAC systems across multiple sites from a single platform.

  • Energy saving

    Gain visibility into energy consumption and identify opportunities for optimisation.

Discover our remote monitoring solutions​

Choose the remote monitoring solution that best fits your operational and business requirements.

Daikin Cloud Plus logo

Daikin Cloud Plus

Designed primarily for VRV, Sky Air, air curtains, and ventilation products, this platform serves as a comprehensive monitoring and site management solution. It also supports integration with lighting and other facility management systems, enabling complete control over the site​.
 

Daikin on Site logo

Daikin on Site

Focused on our Applied offering, this multi-feature platform is specifically designed for chillers and AHUs. It aims to serve as a collaborative tool for all stakeholders involved in the operation and maintenance, providing comprehensive control over the entire site.​
 

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