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Making cool sounds for audio retailer - DEU-1810


“It’s so quiet” – That was the first reaction of a high-end audio and video equipment retailer, after his shop became the first London retailer to upgrade to a Daikin Sky Air R-32 system throughout, integrating a Seasonal Smart Roundflow cassette indoor unit.

The system is part of Daikin’s Bluevolution range, featuring energy-efficient R-32 refrigerant, which has a lower GWP.I n a business where audio quality is the keyword, it is important to keep extraneous sound to a minimum. But with lots of bright lights and electronic equipment at work all day, it’s also essential to keep things cool.

 “For us it’s all about the customer experience,” says Paul Blake, Director of Bang & Olufsen, Bexleyheath, South-East London.  “The old system had become quite noisy, so we had to switch it off every time we did an audio demonstration. That was not good for the customer experience, as without air conditioning, the temperature inside the shop could reach an unbearable 40oC in high summer.”

The retailer has enjoyed a long association with Daikin. Founded in 1989, it moved to its current premises on Broadway in 1996. As part of the fit-out for the new store, a Daikin R-22 split system – then state-of-the-art technology – was installed throughout. With the present EU total phase out of R-22, Daikin’s new generation of Sky Air units made business sense for its HVAC refurbishment.

London based Daikin installer, Technicool  Air Conditioning, took less than a day to remove the old components and fit the new 7kW system. Technicool’s Spencer Johnson says: “It was a straightforward installation. The replacement of refrigerant pipework was less than ten meters between the indoor and outdoor units and the unit came pre-charged with refrigerant, which also saved time.

As it was the first installation of its kind, a Daikin engineer was on site the following day to check the installation and formally commission the system.

Paul Blake explained: “A customer originally recommended Daikin to us. We felt that having the latest in air conditioning technology was in keeping with the B&O brand image. The old Daikin unit had served us well over 20 years. Which is a pretty impressive life-span.”

Daikin's Round Flow cassette delivers all year round high performance, integrating energy-saving inverter technology efficiency with  seasonal efficiency features. The Round Flow cassette's minimal visual impact, even temperature distribution and quiet operation now contribute to create an inviting atmosphere for B&O clients and staff, delivering a comprehensive, energy-efficient solution with minimal maintenance requirements.

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About Daikin

Daikin Europe N.V.

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification and refrigeration solutions in Europe, the Middle East and Africa. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial and industrial purposes. To date Daikin Europe has over 12,000 employees working at more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria and the UK. The headquarters of the Daikin Europe group are in Belgium, Ostend. The company was established in 1972, production in Europe started in 1973.

About Daikin Industries Ltd.

Based in Osaka, Japan, Daikin Industries employs over 89,000 people worldwide. The global company is market leader for heat pump and air conditioning systems, as well as air filtration. It is the only air conditioning manufacturer in the world that researches, develops and produces all important system components, such as refrigerants, compressors and electronics, in-house. The company achieved € 23.7 billion sales turnover in financial year 2021 (1 April 21 – 31 March 22).

Media Contacts Daikin Europe N.V.

Sofie Sap – T.:  +32 472 580 482 Mail:

Daisuke Kakinaga – T.: +32 465 462 321 Mail:

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