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Daikin launches innovative trust label for heat pump installers: Stand By Me – Certified Partner programme

Brussels, November 30th 2023 - Daikin Europe N.V. is launching Stand By Me – Certified Partner, a unique Europe-wide support programme for heat pump installers. The programme allows the installer community to manage Daikin’s residential heat pump technologies and is open for all installers to join. It builds on Daikin’s tradition of assuring a strong, pan-European network of highly-skilled installers and technicians for the Daikin heat pumps. Daikin is now enhancing its support for all installers, ensuring the market can rely on more skilled installers with improved installation competency and safety knowledge.

Unique pan-European programme for quality certification

With the Stand By Me – Certified Partner programme, Daikin is strengthening its pan-European after-sales services. The programme allows the installer community to fully manage Daikin’s residential heat pump technologies, including the upcoming Daikin Altherma 4 series. Installers receive high-quality, hands-on training, both online and in person, on how to work with the various Daikin Altherma units. This means heat pumps run smoothly and safely throughout their lifespan.

After completing the training programme, installers receive certifications that cover the entire Daikin Altherma range, depending on the refrigerant used in the heat pump. The programme is open for all installers to join considering the installer’s expertise and experience. A growing community of Daikin Stand By Me certified partners is already in place across Europe.

Certified installers will set themselves apart by having acquired expertise to speed up installations, while maintaining excellent quality and minimising callbacks. This helps grow their business and expand their customer base through advanced product training, a strong technical foundation, and the trusted Stand By Me certified partner logo.

It represents a label of trust for the end user, so they can be confident that the installer is suitably qualified to work with their Daikin heat pump. Patrick Crombez, General Manager Heating & Renewables at Daikin Europe: “We want to ensure that installers are fully trained and can provide great quality and safe installation of Daikin products in people’s homes. Stand By Me – Certified Partner is a unique pan-European programme that brings European installers together to learn how to work on our products. We designed the programme to continuously raise the safety levels of the heat pump industry as a whole. As the market leader, we see it as our duty to do so.” 

Safety and training are vital

Daikin has a long-standing tradition in managing a strong Europe-wide network of professional installers and technicians. Stand By Me – Certified Partner builds on the continuous focus on safety and quality training, ensuring Daikin installers can live up to the highest standards. With the programme, Daikin is enhancing its support for all installers, guaranteeing improved expertise and safety in both heat pump installation and aftersales services. 

Daikin anticipates a rapid expansion of the heat pump market towards 2030, meaning a substantial increase in the demand for proficient installers.

Patrick Crombez: “Amidst a wave of new installers who are not yet familiar with heat pumps, and an increasing demand for training, Daikin’s Stand By Me – Certified Partner takes the lead. We guide current and new installers to provide the best installation and aftersales service to the end user."


Stand By Me – Certified Partner is now active and open for all installers to join. Installers can register via following link:  https://www.sbm-cp.daikin.eu/

 

Installer talking to consument

Copyright pictures: Daikin Europe

About Daikin

Daikin Europe N.V.

Daikin Europe N.V. is a subsidiary of the global group Daikin Industries, and the leading provider of heating, cooling, ventilation, air purification and refrigeration (HVAC&R) technology in Europe, Middle East and Africa. Daikin designs, manufactures, and brings to market a broad portfolio of products, maintenance services as well as turnkey solutions for residential, commercial, and industrial purposes. To date Daikin Europe has over 13,700 employees across more than 57 consolidated subsidiaries. It has 14 manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Austria, the United Kingdom, Turkey, the United Arab Emirates, and the Kingdom of Saudi Arabia. The headquarters of the Daikin Europe group are in Ostend, Belgium. The company was established in 1972, production in Europe started in 1973.

About Daikin Industries Ltd.

Daikin Industries was founded in 1924, in Osaka, Japan. The global group employs over 96,000 people worldwide and is the market leader for heat pump and air conditioning systems, as well as air filtration. It is the only manufacturer in the world that develops and manufactures heating, ventilation, air conditioning and refrigeration equipment, as well as refrigerants in-house. The company achieved € 28.2 billion sales turnover in fiscal year 2022 (1 April 2022 – 31 March 2023).

 

Media Contacts Daikin Europe N.V.

Sofie Sap – T.:  +32 472 580482 Mail: sap.s@daikineurope.com

Daisuke Kakinaga – T.: +32 465 462321 Mail: kakinaga.d@bxl.daikineurope.com

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